INTRODUCTION
This section of Computer Tips is designed to help all users understand and make better decisions when purchasing computer hardware, software and computers.
BUYING LOCATIONS
The buying location can be the first and most costly mistake made by end-users when purchasing a computer or computer equipment. We have listed the main types of locations you will be able to purchase computer equipment or from and what to look out for. Please select one of the below locations you plan on purchasing from.
AUCTIONS
Auctions / On-line auctions are becoming more popular location for people to purchase computer equipment because of the low prices. However there are several things to watch for when buying through auctions.
Scams - On-line auctions are now the number one location where thefts and scams will occur. If at all possible look at the sellers history or profile. Always remember if it sounds to be good to true, it probably is.
Piracy - With the advances in technology it is now possible for anyone to make their own CDs it is possible that you may be buying copied software which is illegal. Ensure that the software you are buying is a authentic copy, documentation is included with the software, and the CD does not appear to be burned. Generally burned CDs will have a unusual color such as green or gold tint. However it is still possible for someone to make CDs which can look like an ordinary CD. Another way of possibly determining if Illegal copy is the price.
On-line Auctions - Companies such as E-bay or Yahoo may provide auctions which other people have the capability of listing products that they are selling. We recommend that if you purchase through an an auction that you only pay by check to prevent possible credit card fraud. If you need to user your credit card consider such options as PayPal.
Return Policy - Ensure that the you verify what the resellers return policy may be incase the device is not functioning or is not compatible with your computer. Extra Note: Generally software cannot be returned to the place of purchase to help prevent software piracy.
Warranty - Verify the warranty on the product insuring that it is either provided by the manufacture of the product or the place of purchase.
INTERNET
With the increase popularity of the Internet it is becoming easier, faster, and cheaper to buy over the Internet however pay close attention to what you are buying.
Security - When buying over the Internet it is generally a good recommendation to ensure the page you are purchasing from offers some type of security. When entering your credit card information look for a small padlock on your browser toolbar indicating that all information entered will have additional security helping to prevent information from being stolen by another entity. If you do not see this icon in the bottom left or mid left of your browser its a good possibility the page does not offer this additional security.
Piracy - With the advances in technology it is now possible for anyone to make their own CDs it is possible that you may be buying copied software which is illegal. Ensure that the software you are buying is a authentic copy, documentation is included with the software, and the the CD does not appear to be burned. Generally burned CDs will have a unusual color such as green or gold tint (unfortunately you will not be able to see the CD until bought). However it is still possible for someone to make CDs which can look like an ordinary CD.
Return Policy - Ensure that the you verify what the resellers return policy may be incase the device is not functioning or is not compatible with your computer. Extra Note: Generally software cannot be returned to the place of purchase to help prevent software piracy.
Warranty - Verify the warranty on the product insuring that it is either provided by the manufacture of the product or the place of purchase.
E-mail receipt - Generally most companies will provide you with a e-mail confirming that they have received your order. Keep this e-mail until your product has arrived.
LOCAL RETAILER
A Local Retailer is one of the safest location to buy computer hardware and software. However issues can still arise be sure to watch out for the following.
Incorrect Information - Unfortunately good help can be hard to find. Its possible for representatives to give you incorrect or false information either to help the sell or because they representative may not know all of the required information. If the sells rep says that a certain hardware device is capable of something see if they can demonstrate it to help certify their claim.
Return Policy - Ensure that the you verify what the resellers return policy may be incase the device is not functioning or is not compatible with your computer. Extra Note: Generally software cannot be returned to the place of purchase to help prevent software piracy.
Warranty - Verify the warranty on the product insuring that it is either provided by the manufacture of the product or the place of purchase.
MAIL ORDER
Mail order is sometimes considered an unsafe location to purchase your computer software and or hardware from. However taking the correct steps can help prevent issues from occurring.
Company information - Ensure that the company provides a valid phone number. Allowing you to speak directly with someone if required.
Return Policy - Ensure that the you verify what the resellers return policy may be incase the device is not functioning or is not compatible with your computer. Extra Note: Generally software cannot be returned to the place of purchase to help prevent software piracy.
Company - Try determining how long the company has been in business. There have been several mail order companies which have packed up and left overnight leaving you without anyone to contact.
Warranty - Verify the warranty on the product insuring that it is either provided by the manufacture of the product or the place of purchase.
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